Join Our Team
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Customer Service national / international (m/w/d)
Location:
Marquartstein
Brand:
Cross-brand
Position Type:
Full-time
Start date:
As soon as possible
Your Responsibilities
• You will support our national and international distribution partners as well as end customers.
• You will process incoming orders from our online shop and via email.
• You will support new dealers during the onboarding process and assist with payment processing in our ordering system.
• You will monitor and coordinate the flow of goods in collaboration with Sales, Technical Support and Warehouse Operations.
• You will support and manage our key accounts.
• You will respond to customer inquiries and work closely with our distribution partners.
Your Profile
• Completed commercial training or comparable professional experience
• Experience in customer service or a similar role is an advantage
• Very good knowledge of Microsoft Office
• Confident use of Microsoft Teams
• Experience with ERP or merchandise management systems
• A team player with strong organizational and communication skills and a keen eye for detail
• Good written and spoken English skills
What we offer
• An internationally successful company in the sports industry
• Full-time means a 37.5-hour work week, with Fridays ending at 1:30 p.m.
• Comprehensive employee benefits, including EGYM Wellpass, an Edenred benefits card and a company pension scheme
• Flat hierarchies, short decision-making processes and plenty of room for your own ideas
• Support for paragliding and kitesurfing
• The opportunity to test and use our own products
• Opportunities for personal and professional development
• An exceptional quality of life thanks to our location between the Alps and Lake Chiemsee
• An in-house canteen serving freshly prepared meals every day